FAQs

1. Upon booking your appointment with Dr. Poulakos, you will receive an email inviting you into the patient portal. It will prompt you to create a login and begin inputting information. Once in the portal, you will find questionnaires for your completion. It is important that all questionnaires are completed in a timely manner, even if your appointment is a few weeks in the future. This allows you to be on the same page as Dr. Poulakos regarding the practice’s policies, as well as gives Dr. Poulakos ample time to become familiar with your experiences and symptoms that you are seeking treatment for. Dr. Poulakos requests that the practice receives payment at the time of booking. Means of payment can be discussed at length with Dr. Poulakos or another member of his team. Once questionnaires and payment is submitted you are all ready for your first session with Dr. Poulakos!
2. Be excited! Relax! This is an hour dedicated to YOUR mental health, self-care, and growth. You are investing in yourself and this should be a positive experience. There is no need to enter into your session with any anxiety or fear of judgment. Dr. Poulakos works to make the sessions a safe space void of negativity.
3. Spend a few minutes before your session organizing your thoughts, gathering your current and past symptoms, current and past experiences with other providers and other medications, and any wishes or hopes for treatment. Having this information readily available will allow you to get the most out of your hour with Dr. Poulakos.
4. If there is any documentation from other healthcare providers such as past psychiatrists, therapists, general practitioners, gastroenterologists, etc. that you believe would be beneficial to your treatment with Dr. Poulakos, inquire with our office in regard to how to submit this for Dr. Poulakos’s review.

Absolutely! Dr. Poulakos offers both in-person and telehealth appointments. Largely driven by the COVID-19 pandemic, telehealth appointments have become a huge part of our practice. It has allowed us to increase access to quality care. What is important is that you are most comfortable, hence Dr. Poulakos offers both in-person and virtual appointments.  You can elect to have your appointments entirely virtual or a hybrid of both in-person and virtual. If you regularly see Dr. Poulakos at his office and have a particularly difficult day at work or suddenly do not feel so well that morning, it is always an option to request a change to conduct your session virtually. We recognize the challenges of a fast-paced lifestyle and are ready to adapt to what works best for you.

The office is located at 26 W 9th St, Suite 4E, Room 1, New York, NY, 10011. It is nestled between 5th and 6th avenues in Greenwich Village, Manhattan. You will find the office beneath a green awning and green scaffolding. The office is easily accessible by foot, subway, or car. If taking the subway, the C/E and/or 1 trains take you steps away from the office. If you are walking down 6th avenue you can make a left at the Citarella store, if you are walking up 5th avenue, you can make a left at Claudette restaurant.

Of course you can. Dr. Poulakos’s services are extensive. Patients have the option of seeing Dr. Poulakos for psychotherapy, medication management, or a combination of both. For more on what each service entails as well as a comprehensive list of the presentations that he treats, please navigate to the Services and What We Treat tabs of the website.

Flexibility is something Dr. Poulakos strives for within his practice. By flexible, Dr. Poulakos means how often he is able to patients is largely dependent on what they are looking for. If you are seeking psychotherapy, weekly, twice weekly, monthly, or ad hoc sessions are an option. If you are seeking medication management, Dr. Poulakos might request to see you twice monthly until you are on a stable regimen, in which case you can be seen once a month, and eventually once every 3 months.